February 14, 2024 1:26 PM
-
phil@intercom.io
🛠️ Let’s get that Messenger installed
Instructions on how to install Intercom's messenger for support features, including the AI chatbot Fin.
Hi Tim, Install the messenger to unlock Intercom's amazing support features (including our AI chatbot Fin) 🛠️ Head over to the messenger settings page for all the install info you need or you can follow the instructions at the bottom of this email.
February 14, 2024 1:26 PM
-
phil@intercom.io
🛠️ Let’s get that Messenger installed
Instructions on how to install Intercom's messenger for support features, including the AI chatbot Fin.
Hi Tim, Install the messenger to unlock Intercom's amazing support features (including our AI chatbot Fin) 🛠️ Head over to the messenger settings page for all the install info you need or you can follow the instructions at the bottom of this email.
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pre code
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text-align:left; padding:0"><td class="center" align="center" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:0"><center style="width:100%; min-width:580px"><table align="center" class="container intercom-template-content" bgcolor="#fefefe" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:inherit; background-color:#fefefe; width:580px; margin:0 auto; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:16px"><div class="intercom-container intercom-align-center" align="center" style="text-align:center!important"><img src="https://intercom.intercom-mail.com/i/o/799290643/b493fd700f4320086c4530b3/intercom.png" align="center" alt="Intercom logo" width="40" style="width:40px; outline:none; text-decoration:none; max-width:100%; clear:both; display:block; margin-left:auto; margin-right:auto"></div></td></tr></tbody></table></center><center style="width:100%; min-width:580px"><table align="center" class="container intercom-template-content" bgcolor="#fefefe" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:inherit; background-color:#fefefe; width:580px; margin:0 auto; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:16px"><div class="intercom-container"><a href="#" style="color:#2199e8; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0"><img src="https://intercom.intercom-mail.com/i/o/805557139/4e5d05b45f910fc344d0cb3e/0129_M5+Messenger-CustomizeMultiBrand-Marketing-_1x1_0922.png" alt="Meet Intercom's powerful Messenger" width="600" style="outline:none; text-decoration:none; width:auto; max-width:100%; clear:both; display:block; border-style:none"></a></div><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="20" align="left" valign="top" style="font-size:20px; line-height:20px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">Hi Tim,</p><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">Install the messenger to unlock Intercom's amazing support features (including our <b>AI chatbot Fin</b>) 🛠️ </p><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">Head over to the <a href="#" target="_blank" class="intercom-content-link" style="color:#0058FF!important; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0">messenger settings page</a> for all the install info you need or you can follow the instructions at the bottom of this email.</p><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="20" align="left" valign="top" style="font-size:20px; line-height:20px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><div class="intercom-button-container"><table class="button radius intercom-align-center" align="center" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:center!important; width:auto; margin:0 auto 16px; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:0"><table style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" bgcolor="transparent" valign="top" style="color:#FFFFFF; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:100%; font-size:16px; background-color:transparent; border-radius:3px; margin:0; padding:0; border:1px none rgba(0,0,0,0.2)"><a href="#" style="color:#FFFFFF; border-radius:30px; background-color:#000000; font-family:Helvetica,Arial,sans-serif; font-weight:bold; text-align:left; line-height:130%; text-decoration:none; font-size:14px; display:inline-block; margin:0 0 8px; padding:8px 35px; border:2px solid #000000">Set up messenger</a></td></tr></tbody></table></td></tr></tbody></table></div><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="20" align="left" valign="top" style="font-size:20px; line-height:20px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">Thanks,<br>Phil</p><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="20" align="left" valign="top" style="font-size:20px; line-height:20px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><div class="intercom-divider-container"><table width="100%" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:10px 0"><table class="divider" align="center" width="100%" style="border-top-width:1px; border-top-color:#d9d9d9; border-top-style:solid; border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:0"></td></tr></tbody></table></td></tr></tbody></table></div><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="20" align="left" valign="top" style="font-size:20px; line-height:20px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><h2 id="h_69ef3b4ed4" class="text-center" align="center" style="text-align:center; color:#000000; font-family:sans-serif; font-weight:normal; line-height:130%; word-wrap:normal; font-size:20px; margin:0 0 10px; padding:0"><b>Messenger installation instructions</b></h2><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="16" align="left" valign="top" style="font-size:16px; line-height:16px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><b>Install the messenger for visitors:</b></p><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">Watch this <a href="#" target="_blank" class="intercom-content-link" style="color:#0058FF!important; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0">one-minute video</a> that walks you through the steps.</p><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="16" align="left" valign="top" style="font-size:16px; line-height:16px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><b>Install the messenger for logged in users:</b></p><ul style="font-size:16px; color:#000000; font-family:sans-serif"><li>Go to the code snippet under ‘set up live chat for logged in users’ on the<a href="#" target="_blank" class="intercom-content-link" style="color:#0058FF!important; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0"> </a>Messenger Settings page.</li><li>Edit the code to send Intercom the email address or user_id and sign-up date of the user who is currently logged in.</li><li>Paste the code right before the closing body tag of every page on your app where you want the Intercom messenger to appear.</li></ul><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">FYI: <a href="#" target="_blank" class="intercom-content-link" style="color:#0058FF!important; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0">You’re in control of who sees the messenger</a>, so you can test it before showing it to all customers.</p><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="20" align="left" valign="top" style="font-size:20px; line-height:20px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><div class="intercom-divider-container"><table width="100%" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:10px 0"><table class="divider" align="center" width="100%" style="border-top-width:2px; border-top-color:#D9D9D9; border-top-style:solid; border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:0"></td></tr></tbody></table></td></tr></tbody></table></div><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><b>Continue your setup</b></p><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0">You've completed 0% of your Intercom setup. </p><div class="intercom-container"><img src="https://intercom.intercom-mail.com/i/o/894028466/99efdd3e50db98d71c921928/progress-red.png" width="600" style="outline:none; text-decoration:none; width:auto; max-width:100%; clear:both; display:block"></div><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"></p><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><b>Up Next:</b></p><p align="left" style="color:#000000; font-family:sans-serif; font-weight:normal; text-align:left; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><br></p></td></tr></tbody></table></center><center style="width:100%; min-width:580px"><table align="center" class="container intercom-template-content" bgcolor="#fefefe" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:inherit; background-color:#fefefe; width:580px; margin:0 auto; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td align="left" valign="top" style="word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0; padding:16px"><div class="intercom-container intercom-align-center" align="center" style="text-align:center!important"><img src="https://intercom.intercom-mail.com/i/o/688554297/327139186be6cd59b33caa49/black+footer+logo.png" align="center" width="26" style="width:26px; outline:none; text-decoration:none; max-width:100%; clear:both; display:block; margin-left:auto; margin-right:auto"></div><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="10" align="left" valign="top" style="font-size:10px; line-height:10px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p class="text-center" align="center" style="text-align:center; color:#000000; font-family:sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><small style="font-size:14px; color:#000000; font-family:sans-serif">55 2nd St.,<br>San Francisco, CA 94105, USA</small></p><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="10" align="left" valign="top" style="font-size:10px; line-height:10px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p class="text-center" align="center" style="text-align:center; color:#000000; font-family:sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><small style="font-size:14px; color:#000000; font-family:sans-serif"><a href="#" style="color:#2199e8; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0">Unsubscribe from our emails</a></small></p><div class="intercom-spacer-container"><table class="spacer" style="border-spacing:0; border-collapse:collapse; vertical-align:top; text-align:left; width:100%; padding:0"><tbody><tr align="left" style="vertical-align:top; text-align:left; padding:0"><td height="6" align="left" valign="top" style="font-size:6px; line-height:6px; word-wrap:break-word; border-collapse:collapse!important; vertical-align:top; text-align:left; color:#0a0a0a; font-family:Helvetica,Arial,sans-serif; font-weight:normal; margin:0; padding:0"></td></tr></tbody></table></div><p class="text-center" align="center" style="text-align:center; color:#000000; font-family:sans-serif; font-weight:normal; line-height:130%; font-size:16px; margin:0 0 10px; padding:0"><small style="font-size:14px; color:#000000; font-family:sans-serif"><a href="#" target="_blank" class="intercom-content-link intercom-footer-link" style="color:#0058FF!important; font-family:Helvetica,Arial,sans-serif; font-weight:normal; text-align:left; line-height:130%; text-decoration:none; margin:0; padding:0">Privacy Policy</a></small></p></td></tr></tbody></table></center></td></tr></tbody></table><img src="https://intercom.intercom-mail.com/via/o?h=399ae6bed7696b9dcdb9eaacb780d8fa26f4f614-tx2p130c_40639690478" width="1" height="1" alt="intercom" style="display:block"> <img border="0" width="1" height="1" alt="" src="https://intercom.intercom-mail.com/q/KzjUSbnIOJy8jH1Kgbywgg~~/AAAAAQA~/RgRnr6b8PlcIaW50ZXJjb21CCmW4_CHNZf_KYYVSFWVtdWxpc3QwMUBvdXRsb29rLmNvbVgEAAAABw~~"> </body></html>
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