February 8, 2024 8:43 AM
-
team@hello.zendesk.com
Manage your emails with ticketing
Introduction to Zendesk ticket tracking and agent productivity features, with invitations to watch videos and compare plans.
Because support teams need support too.
February 8, 2024 8:43 AM
-
team@hello.zendesk.com
Manage your emails with ticketing
Introduction to Zendesk ticket tracking and agent productivity features, with invitations to watch videos and compare plans.
Because support teams need support too.
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</style></head><body style="margin-top:0!important; margin-bottom:0!important; margin-right:0!important; margin-left:0!important; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; background-color:#ffffff"><div style="display:none; font-size:1px; color:#333333; line-height:1px; max-height:0px; max-width:0px; opacity:0; overflow:hidden">Because support teams need support too. </div><font style="font-size:1px; color:#ffffff"> </font><center style="width:100%; table-layout:fixed"><table width="100%" cellpadding="0" cellspacing="0" bgcolor="#ffffff"><tbody><tr><td class=""><table width="100%" cellpadding="0" cellspacing="0" bgcolor="#ffffff"><tbody><tr><td><div style="margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:0px; padding-right:0px"><table align="center" bgcolor="#ffffff" style="border-spacing:0; font-family:sans-serif; color:#ffffff; margin:0 auto; width:100%"><tbody><tr><td bgcolor="#ffffff" style="padding-top:0; padding-bottom:0; padding-right:0; 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padding-bottom:0px; padding-right:0; padding-left:0; text-align:center; font-size:0; background-color:#FFFFFF"><div class="column noPadBottom maxWidth" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#00363d"><tbody><tr><td class="noLRPad" style="padding-top:25px; padding-bottom:0px; padding-left:25px; padding-right:0px; background-color:#FFFFFF"><table class="alignCenter" style="border-spacing:0; font-family:sans-serif; color:#00363d; width:100%; font-size:14px; text-align:left"><tbody><tr><td style="padding-top:0; padding-bottom:0; padding-right:0; padding-left:0"><a href="#"><img alt="" src="https://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B4c956f85-64f1-4201-a2b1-7dc399359fe1%7D_Zendesk_logo_header.png" width="36" style="border-width:0; height:auto"></a></td></tr></tbody></table></td></tr></tbody></table></div><div class="column hidecellinmobile" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table border="0" width="100%" style="border-spacing:0; font-family:sans-serif; color:#00363d"><tbody><tr><td class="padNo2" style="padding-top:25px; padding-bottom:0px; padding-left:105px; padding-right:0px; background-color:#FFFFFF"><table align="center" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td align="center" style="border:1px solid #30aabc; border-collapse:collapse"><table align="center" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="padding-top:8px; padding-bottom:0px; width:100%; text-align:center"><p style="line-height:0px; font-size:4px; margin:0px"> </p></td></tr><tr><td align="center" style="font-size:15px; line-height:21px; padding-left:30px; padding-right:30px; font-weight:bold; font-family:Arial,sans-serif,'Arial Bold'"><span><a href="#" style="text-decoration:none; border-right:19px; border-left:19px; display:inline-block; color:#30aabc">Compare plans</a></span></td></tr><tr><td style="padding-top:8px; padding-bottom:0px; width:100%; text-align:center"><p style="line-height:0px; margin:0px; font-size:4px"> </p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div class="" style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:20px; padding-right:20px"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#111111; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td style="padding-top:0; padding-bottom:0; padding-right:0; padding-left:0"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#111111"><tbody><tr><td class="noPadTop" style="padding-top:35px; padding-bottom:15px; padding-left:25px; padding-right:40px; background-color:#ffffff; width:100%; text-align:left"><p class="" style="margin-top:0px; font-size:44px; color:#00363d; line-height:54px; margin-bottom:0px; font-weight:700; font-family:Helvetica,Arial,'Sharp Sans'">Never lose a request</p></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px"><div style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:20px; padding-right:20px"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#111111; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td style="padding-top:0; padding-bottom:0; padding-right:0; padding-left:0"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#111111"><tbody><tr></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div class="" style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:20px; padding-right:20px"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#111111; margin:0 auto; width:100%; max-width:560px"><tbody><tr><td class="full-width-image" style="background:#FFFFFF; padding-top:25px; padding-bottom:0; padding-right:0; padding-left:0"><a href="#"><img src="https://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B641ba97d-3c5d-4df0-bf4b-4324b93264c1%7D_TrialTicketTour.png" width="560" alt="" class="" style="box-shadow:0 20px 20px 0 rgba(45,45,45,0.04); border-spacing:0; font-family:sans-serif; color:#03363D; width:100%; font-size:14px; text-align:left; background-color:#daeded; border:1px solid #e6e8ea"></a> </td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div class="" style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:20px; padding-right:20px"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#111111; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td style="padding-top:0; padding-bottom:0; padding-right:0; padding-left:0"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#111111"><tbody><tr><td class="" style="padding-top:25px; padding-bottom:0px; padding-left:20px; padding-right:20px; background-color:#ffffff; width:100%; text-align:left"><p class="bodycopy" style="margin-top:0px; font-size:16px; line-height:26px; margin-bottom:0px">Whenever a customer reaches out, every submission creates a ticket and enters your team’s queue. This means you can track, prioritize, and respond to customers in one unified workspace. </p></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:0px; padding-right:0px"><table bgcolor="#FFFFFF" align="left" style="border-spacing:0; font-family:sans-serif; color:#1976D2; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td class="two-column" style="padding-top:0px; padding-bottom:0px; padding-right:0px; padding-left:0px; text-align:left; font-size:0; background-color:#FFFFFF"><div class="column" style="width:100%; max-width:250px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#1976D2"><tbody><tr><td class="" style="padding-top:30px; padding-bottom:0px; padding-left:0px; padding-right:0px; background-color:#FFFFFF"><table border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td align="center" class="" style="font-size:18px; line-height:28px; padding-left:5px; padding-right:5px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'"><a href="#" style="color:#03363D; text-decoration:none; background-color:#03363D; border-top:14px solid #03363D; border-bottom:14px solid #03363D; border-left:38px solid #03363D; border-right:38px solid #03363D; display:inline-block; color:#ffffff">Watch the video</a></td></tr></tbody></table></td></tr></tbody></table></div><div class="column" style="width:100%; max-width:310px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#30AABC"><tbody><tr><td class="" style="padding-top:30px; padding-bottom:0px; padding-left:0px; padding-right:0px; background-color:#FFFFFF"><table border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td align="center" style="border:1px solid #03363D; border-collapse:collapse"><table border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td class="" style="padding-top:14px; padding-bottom:0px; width:100%; text-align:center"><p style="line-height:0px; font-size:4px; margin:0px"></p></td></tr><tr><td align="center" class="" style="font-size:18px; line-height:28px; padding-left:35px; padding-right:35px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'"><a href="#" style="text-decoration:none; border-right:19px; border-left:19px; display:inline-block; color:#03363D">Compare plans</a></td></tr><tr><td class="" style="padding-top:12px; padding-bottom:0px; width:100%; text-align:left"><p style="line-height:0px; margin:0px; font-size:4px"></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></td></tr></tbody></table><br><table width="100%" cellpadding="0" cellspacing="0" class="row row-7" style="max-width:600px; min-width:300px; margin:0 auto"><tbody><tr><td style="background:#ffffff"><table width="100%" cellpadding="0" cellspacing="0"><tbody><tr><td><table width="100%" cellpadding="0" cellspacing="0"><tbody><tr><td style="text-align:left; vertical-align:top; font-size:0px"><table class="tolkien-column tolkien-column-12 col col-0" cellpadding="0" cellspacing="0" style="vertical-align:top; display:inline-table; background:transparent; table-layout:fixed; font-family:Arial,Helvetica,sans-serif; font-size:12px; color:#000000; max-width:100%; width:100%; min-width:480px"><tbody><tr><td class="elq-image-cell cell cell-0" style="background-color:transparent; line-height:0; padding:0px 0px 0px 0px; text-align:center"><img src="https://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7Bb62e21af-9330-4af4-a15b-dc1c6ca694f6%7D_gray-line-divider2.png" height="66" width="550" class="" style="width:100%; height:auto; max-width:550px"> </td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto; padding-left:20px; padding-right:20px"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#111111; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td style="padding-top:0; padding-bottom:0; padding-right:0; padding-left:0"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#111111"><tbody><tr><td class="noPadTop" style="padding-top:15px; padding-bottom:15px; padding-left:25px; padding-right:50px; background-color:#ffffff; width:100%; text-align:left"><p class="" style="margin-top:0px; font-size:20px; color:#00363d; line-height:24px; margin-bottom:0px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'">Get organized and increase agent productivity</p></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#03363D; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td class="two-column" style="padding-top:0px; padding-bottom:0px; padding-right:0px; padding-left:0px; text-align:center; font-size:0; background-color:#ffffff"><div class="column" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr><td class="noPad" style="padding-top:20px; padding-bottom:0px; padding-left:0px; padding-right:10px; background-color:#ffffff"><table style="border-spacing:0; font-family:sans-serif; color:#03363D; width:100%; font-size:14px; text-align:left; background-color:#f1eeeb; border:1px solid #e6e8ea"><tbody><tr><td class="" style="padding-top:35px; padding-bottom:40px; padding-left:35px; padding-right:35px"><p class="" style="font-size:14px; line-height:21px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px">Increase agent productivity by making common and recurring tasks easy to handle. <br><br><font style="color:#03363D; font-size:16px; line-height:24px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'"><a href="#" target="_blank" style="color:#30AABC">Watch the video </a></font></p></td></tr></tbody></table></td></tr></tbody></table></div><div class="column" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr><td class="noPad" style="padding-top:20px; padding-bottom:0px; padding-left:10px; padding-right:0px; background-color:#ffffff"><table style="border:1px solid #e6e8ea; border-spacing:0; font-family:sans-serif; color:#03363D; width:100%; font-size:14px; text-align:left; background-color:#dfeecd"><tbody><tr><td class="" style="padding-top:35px; padding-bottom:43px; padding-left:35px; padding-right:35px"><p class="" style="font-size:14px; line-height:21px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px">Group your tickets into lists based on categories to organize which tickets need attention. <br><br><font style="color:#03363D; font-size:16px; line-height:24px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'"><a href="#" target="_blank" style="color:#30AABC">See how views work </a></font></p></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></td></tr></tbody></table><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td bgcolor="#ffffff" class="" style="padding-top:0px; padding-bottom:0px"><div style="max-width:600px; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto"><table bgcolor="#ffffff" align="center" style="border-spacing:0; font-family:sans-serif; color:#03363D; margin:0 auto; width:100%; max-width:600px"><tbody><tr><td class="two-column" style="padding-top:0px; padding-bottom:0px; padding-right:0px; padding-left:0px; text-align:center; font-size:0; background-color:#ffffff"><div class="column" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr><td class="noPad" style="padding-top:20px; padding-bottom:0px; padding-left:0px; padding-right:10px; background-color:#ffffff"><table style="border-spacing:0; font-family:sans-serif; color:#03363D; width:100%; font-size:14px; text-align:left; background-color:#BDD9D7; border:1px solid #e6e8ea"><tbody><tr><td class="" style="padding-top:35px; padding-bottom:40px; padding-left:35px; padding-right:35px"><p class="" style="font-size:14px; line-height:21px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px">Help agents respond to tickets faster by using templated responses for common questions. <br><br><font style="color:#03363D; font-size:16px; line-height:24px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'"><a href="#" target="_blank" style="color:#30AABC">See how macros work </a></font></p></td></tr></tbody></table></td></tr></tbody></table></div><div class="column" style="width:100%; max-width:300px; display:inline-block; vertical-align:top"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr><td class="noPad" style="padding-top:20px; padding-bottom:0px; padding-left:10px; padding-right:0px; background-color:#ffffff"><table style="border:1px solid #e6e8ea; border-spacing:0; font-family:sans-serif; color:#03363D; width:100%; font-size:14px; text-align:left; background-color:#F8F9F9"><tbody><tr><td style="padding-top:35px; padding-bottom:40px; padding-left:30px; padding-right:35px"><p class="" style="font-size:14px; line-height:21px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px">Automate repeat actions by setting up triggers for automated responses, ticket routing, and more. <br><br><font style="color:#03363D; font-size:16px; line-height:24px; font-weight:600; font-family:Helvetica,Arial,'Sharp Sans'"><a href="#" target="_blank" style="color:#30AABC">Create an automated reply </a></font></p></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div></td></tr></tbody></table><br><table width="100%" cellpadding="0" cellspacing="0" class="row row-7" style="max-width:600px; min-width:300px; margin:0 auto"><tbody><tr><td style="background:#ffffff"><table width="100%" cellpadding="0" cellspacing="0"><tbody><tr><td><table width="100%" cellpadding="0" cellspacing="0"><tbody><tr><td style="text-align:left; vertical-align:top; font-size:0px"><table class="tolkien-column tolkien-column-12 col col-0" cellpadding="0" cellspacing="0" style="vertical-align:top; display:inline-table; background:transparent; table-layout:fixed; font-family:Arial,Helvetica,sans-serif; font-size:12px; color:#000000; max-width:100%; width:100%; min-width:480px"><tbody><tr><td class="elq-image-cell cell cell-0" style="background-color:transparent; 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width:100%; max-width:130px; height:auto"> </td></tr></tbody></table></td></tr></tbody></table></div><div class="column" style="width:100%; max-width:420px; display:inline-block; vertical-align:center"><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#03363D"><tbody><tr><td style="padding-top:10px; padding-bottom:0px; padding-left:20px; padding-right:20px; background-color:#ffffff"><table style="border-spacing:0; font-family:sans-serif; color:#03363D; width:100%; font-size:14px; text-align:left"><tbody><tr><td dir="ltr" class="alignCenter" style="padding-top:0px; padding-bottom:0px; padding-left:0px; padding-right:0px; background-color:#ffffff; width:100%; text-align:left; font-size:24px; line-height:40px; font-weight:bold; font-family:Helvetica,Arial,'Sharp Sans'">Plans starting at $19/month </td></tr><tr><td dir="ltr" style="padding-top:20px; padding-bottom:15px; padding-left:0px; padding-right:0px"><p class="alignCenter" style="font-size:16px; line-height:22px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px">Get basic email ticket support for your organization.</p><p style="font-size:14px; line-height:10px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px"> </p><p style="font-size:14px; line-height:21px; font-family:Arial,sans-serif; color:#01363C; text-align:left; margin-top:0px; margin-bottom:0px"></p></td></tr></tbody></table><table width="100%" style="border-spacing:0; font-family:sans-serif; color:#30AABC"><tbody><tr><td class="alignCenter" style="padding-top:0px; padding-bottom:0px; padding-left:0px; padding-right:0px; background-color:#FFFFFF"><table border="0" cellspacing="0" cellpadding="0" style="display:inline-block"><tbody><tr><td align="center" style="border:1px solid #03363D; border-collapse:collapse"><table border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td style="padding-top:11px; padding-bottom:0px; width:100%; 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