May 28, 2024 8:56 AM
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mozilla@eml.mozilla.org
Tell Google to shut down AI search until it stops telling people to hurt themselves
Mozilla urges users to sign a petition against Google's potentially dangerous AI-powered search features.
Sign Mozilla’s petition today ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
![](https://cdn.prod.website-files.com/64d960c32f7859038ca70ddf/666102c87f28b4fcb7ba048d_tell-google-to-shut-down-ai-search-until-it-stops-telling-people-to-hurt-themselves.png)
May 28, 2024 8:56 AM
-
mozilla@eml.mozilla.org
Tell Google to shut down AI search until it stops telling people to hurt themselves
Mozilla urges users to sign a petition against Google's potentially dangerous AI-powered search features.
Sign Mozilla’s petition today ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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But its latest (currently US-only)<strong> AI-powered search feature for quick answers, AI Overviews, has been serving up some bizarre – and potentially dangerous – answers:</strong></p><ol class="mobile-list" style="margin:0px 0px 0px 20px; font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:1.5; color:#000000; text-align:Left"><li style="margin:0px 0px 16px 0px; font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:1.5; color:#000000; text-align:Left">“Cheese not sticking to pizza?” <em>Mix about 1/8 cup of non-toxic glue to the sauce.</em></li><li style="margin:0px 0px 16px 0px; font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:1.5; color:#000000; text-align:Left">“Is poison good for you?” <em>Yes, poison can be good for humans in small quantities.</em></li><li style="margin:0px 0px 16px 0px; font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:1.5; color:#000000; text-align:Left">“How many rocks should I eat?” <em>According to geologists at UC Berkeley, you should eat at least one small rock per day.</em><sup style="font-size:12px; line-height:0px">1</sup></li></ol><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">Google users are already reporting many other examples like these. And while many of them are funny, others could be life-threatening: <strong>People have reported that Google’s AI Overviews have told them to add more oil to a cooking fire, to clean with deadly chlorine gas</strong> and to follow false advice about life-threatening diseases.<sup style="font-size:12px; line-height:0px">2</sup></p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">Google has <strong>spent decades and billions building its reputation as a source of consistent and accurate information.</strong> By prematurely rolling out a harmful AI feature that is clearly not yet ready, nor equipped to provide users with accurate and safe information, the <strong>company is risking not only its reputation – but potentially its users' lives.</strong></p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal"><strong><a href="#" style="text-decoration:underline; color:#0D10BF">Tell Google to immediately turn off the AI Overview search feature until they can guarantee it no longer provides incorrect and dangerous information.</a></strong></p><div align="center"><a href="#" style="font-family:Helvetica,Arial,sans-serif; background-color:#595cf3; border-width:2px; border-style:solid; border-color:#595cf3; text-decoration:none; padding-top:8px; padding-bottom:8px; padding-right:30px; padding-left:30px; color:#ffffff; display:inline-block; font-size:16px"><span class="gmail-screen" style=""><span class="gmail-difference" style=""><span style=""><strong>Sign our Petition → </strong></span></span></span></a></div><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td class="" style="font-size:1px; line-height:24px"> </td></tr></tbody></table><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">Internet sleuths have<strong> tracked down some of the odd answers from Google’s AI as being from sarcastic replies on Reddit threads and in articles written by satirical outlets</strong> like <em>The Onion</em><sup style="font-size:12px; line-height:0px"> 3,4</sup>. It is alarming that the tool would take them at face value and suggest them as top answers.</p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">Google’s <strong>CEO has defended the new search function,</strong> noting that it provides valuable “context” but that “there are still times it’s going to get it wrong” – and <strong>also noting that ‘‘hallucinations” are both an “unsolved problem…and an inherent feature” of AI models.</strong><sup style="font-size:12px; line-height:0px"> 5</sup></p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">But these so-called “hallucinations” <strong>could have dire consequences</strong> – and are a tangible example of why AI needs to be trustworthy. At Mozilla, we have been working on and advocating for trustworthy AI for years, making sure AI products make our lives easier – instead of threatening them. Together, let’s put the pressure on Google and make sure it removes AI Overviews until the tool has been fixed.</p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal"><strong><a href="#" style="text-decoration:underline; color:#0D10BF">Sign Mozilla’s petition and call on Google to immediately pause their AI Overviews tool until its trustworthiness can be guaranteed. </a></strong></p><div align="center"><a href="#" style="font-family:Helvetica,Arial,sans-serif; background-color:#595cf3; border-width:2px; border-style:solid; border-color:#595cf3; text-decoration:none; padding-top:8px; padding-bottom:8px; padding-right:30px; padding-left:30px; color:#ffffff; display:inline-block; font-size:16px"><span class="gmail-screen" style=""><span class="gmail-difference" style=""><span style=""><strong>Sign Now → </strong></span></span></span></a></div><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td class="" style="font-size:1px; line-height:24px"> </td></tr></tbody></table><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">Thank you for everything you do for the internet. </p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 0px 0px; font-weight:normal"><strong>Christian Bock<br></strong>Head of Supporter Engagement<br>Mozilla</p><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td class="" style="font-size:1px; line-height:24px"> </td></tr></tbody></table><hr style="border-width:0; background-color:#D5DADF; background-image:none; background-repeat:repeat; background-position:top left; background-attachment:scroll; color:#D5DADF; width:100%; max-width:600px; height:1px; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin-top:0; margin-bottom:0; margin-right:auto; margin-left:auto"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td class="" style="font-size:1px; line-height:24px"> </td></tr></tbody></table><h2 class="light" style="font-size:18px; font-weight:normal; margin:0px 0px 24px 0px; font-family:Georgia,sans-serif; line-height:1.3; text-align:Left; vertical-align:Top">More Information:</h2><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">1. CNET: <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>Glue in Pizza? Eat Rocks? Google's AI Search Is Mocked for Bizarre Answers</strong></a>. 24 May 2024.</p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">2. See examples of these: <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>adding oil to extinguish a fire</strong></a>, <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>advice to mix bleach and vinegar (creating a potentially lethal Chlorine gas)</strong></a> and <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>blatantly incorrect health advice about smoking and cancer</strong>.</a></p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">3. Daily Dot: <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>Google’s news AI search pulls answers from decade-old Reddit troll post—suggesting glue on pizza</strong></a>. 23 May 2024.</p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">4. <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>See this post on X</strong></a>, comparing Google AI Overviews text to articles from The Onion.</p><p style="font-family:'Nunito Sans',Helvetica,Arial,sans-serif; font-size:16px; line-height:24px; color:#000000; padding-top:0; padding-bottom:0; padding-right:0; padding-left:0; margin:0 0px 24px 0px; font-weight:normal">5. The Verge: <a href="#" style="text-decoration:underline; color:#0D10BF"><strong>Google CEO Sundar Pichai on AI-powered search and the future of the web</strong></a>. 20 May 2024</p><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td style="font-size:1px; line-height:24px"> </td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table class="darkmode" border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style=""><tbody><tr><td align="center" bgcolor="" style="padding-top:0px; padding-bottom:0px; padding-right:15px; padding-left:15px"><table border="0" cellpadding="0" cellspacing="0" class="w100p darkmode-footer" role="presentation" style="width:640px; max-width:640px; background-color:#000000; color:#ffffff"><tbody><tr><div></div><td align="center" style="padding-top:0; padding-bottom:0; padding-right:20px; padding-left:20px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td style="font-size:1px; line-height:40px"> </td></tr></tbody></table><div style="background-color:#000000; background-image:none; background-repeat:repeat; background-position:top left; background-attachment:scroll; mix-blend-mode:screen"><div style="background-color:#000000; background-image:none; background-repeat:repeat; background-position:top left; background-attachment:scroll; mix-blend-mode:difference"><h2 class="keep_white h2_footer" style="font-size:24px; font-weight:400; font-family:Georgia,serif; margin:0px 0px 10px 0px; text-align:center; color:#ffffff; line-height:20px">Connect with us</h2></div></div><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="border-spacing:0; font-family:Helvetica,Arial,sans-serif; color:#000000"><tbody><tr><td align="center" valign="middle" style="padding:0px 0px 0px 0px"><a href="#" name="twitter" style="color:#ffffff; font-weight:300; text-decoration:underline"><img alt="X" height="24" src="http://i3.cmail20.com/ei/y/CA/E34/83C/000244/csimport/x-white-24original_2.png" title="X" width="28" style="border-width:0; display:inline-block; color:#ffffff; height:auto; line-height:100%; outline-style:none; text-decoration:none"></a> <a href="#" name="youtube" style="color:#ffffff; font-weight:300; text-decoration:underline"><img alt="YouTube" height="26" src="http://i4.cmail20.com/ei/y/CA/E34/83C/000244/csimport/youtube-white-24original_3.png" title="YouTube" width="27" style="border-width:0; display:inline-block; color:#ffffff; height:auto; line-height:100%; outline-style:none; text-decoration:none"></a> <a href="#" name="instagram" style="color:#ffffff; font-weight:300; text-decoration:underline"><img alt="Instagram" height="26" src="http://i5.cmail20.com/ei/y/CA/E34/83C/000244/csimport/instagram-white-24original_4.png" title="Instagram" width="26" style="border-width:0; display:inline-block; color:#ffffff; height:auto; line-height:100%; outline-style:none; text-decoration:none"></a></td></tr></tbody></table><table border="0" cellpadding="0" cellspacing="0" role="presentation" style=""><tbody><tr><td style="font-size:1px; line-height:30px"> </td></tr></tbody></table><div style="background-color:#000; background-image:none; background-repeat:repeat; background-position:top left; background-attachment:scroll; mix-blend-mode:screen"><div style="background-color:#000; background-image:none; background-repeat:repeat; background-position:top left; background-attachment:scroll; mix-blend-mode:difference"><h3 class="keep_white h3_footer" style="font-size:18px; font-weight:bold; font-family:Georgia,serif; margin:0px 0px 5px 0px; text-align:center; color:#FFFFFF; line-height:20px">Thanks for reading!</h3><p class="keep_white footer" style="text-align:Center; font-weight:400; font-size:14px; line-height:1.5; font-family:Helvetica,Arial,sans-serif; color:#FFFFFF; margin:0px 0px 24px 0px">You’re receiving this email because you subscribed to Mozilla News. 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